Tenant Services

Northwest CARE

Doctor and patient shaking hands
Why Northwest

Existing tenant, looking for support?

Care in Action

Four pillars of Northwest CARE

  • Courteous
  • Attentive
  • Responsive
  • Empathetic
THE CARE DIFFERENCE
  • On-Site Building Staff

    On-site, uniformed and dedicated building staff
  • Extended Operating Hours

    Extended building operating hours
  • Sustainability Programs

    Sustainability programs and initiatives
  • Accessibility Features

    Progressive AODA/Accessibility features
  • Medical Waste Removal

    Medical waste removal services
  • Janitorial Services

    Enhanced janitorial services
  • 24/7 security monitoring

    Comprehensive 24/7 security monitoring
  • DE&I Training

    DE&I training for management personnel
  • Building Capital

    Building capital improvement plans
  • Common Areas

    Welcoming, purpose-designed common areas
  • Tenant Portal

    Online Tenant Services Portal
    The Northwest care tenant services portal, powered by Building Engines, allows tenants to submit work order requests online from a computer or mobile device. Work orders are automatically assigned to the appropriate team member, ensuring a timely and efficient response from property management. Tenants can easily monitor the status of their requests, submit real-time updates, and provide instant feedback on the services provided and manage your services quickly and efficiently from your computer.Tenant Login
  • Patient Experience

    Prioritizing the Patient Experience
    Our buildings are designed with the patient experience in mind, prioritizing convenience, comfort, and accessibility. Our properties are centrally located within the communities they serve and in close proximity to hospitals. Physician offices are thoughtfully co-located alongside clinical, laboratory, diagnostic imaging, and pharmaceutical service providers, so patients can access the services they need in one convenient location.
Patient Experience

We believe if we can do something to alleviate the stress or discomfort of accessing healthcare services, we’ve successfully served our tenants and the greater community.

Speak with a Leasing Manager

Contact Us
Lisa DobsonClinic ManagerTwo Rivers Family Health Team
Trusted Partners

Professional Services and Networks

  • Logo of Cherry Health
  • Logo of OMGMA
  • Logo of Association of Family Health Teams of Ontario
  • Logo of MD Financial Management
  • Logo of Canada Organic
  • Logo of Canadian Women in Medicine
  • Logo of Health Force Ontario

Office Design and Furniture

  • Logo of Organica Studio
  • Logo of AME Equipment
  • Logo of POI
  • Logo of Steelcase

Supplies and PPE

  • Logo of Stevens
  • Logo of Surgo Surgical Supply
  • Logo of Cryogen
  • Logo of Stericycle
  • Logo of Accuro Electronic Medical Records
  • Logo of ECS Cares